Channing-Bete Company(R) -- Authorized Distributor of American Heart Association Products -- American Heart Association(R) life is why(TM) -- One-stop shopping for all the training materials and products you need -- with the best customer service in the business!

Online Shopping & Ordering Help

Product Search/Order Now

Thank you for your interest in ordering American Heart Association materials and/or training equipment through the Channing Bete Company Web site!

Finding the products you need

To get to our online store, please click here or select "Product Search/Order Now" on the red bar at the top of the page.

Browse by field of interest

The resulting page will give you several options for searching for the products you need.

  • If you know the item number of the product you wish to order, type it into the Search field.
  • If you do not know the item numbers of the products you need, we recommend using the category links under "Browse by field of interest" on the left side of the page.
  • You may also use the Search field to find products by keyword.

Click here for more information on finding the products you need.

Refine Your Results

On the resulting list of products, you can use the "All Audiences" and "All Product Formats" drop-down menus at the top of the page to filter your results.

Click any product on the results list to view the product detail page.

Expanded View/Product Details

From the product detail page, you can:

  • click the "Expanded View" button under the product image to bring up an enlarged or alternative image
  • view "Product Details" beneath the product description for a full list of details, features, and benefits (available for most products)
  • switch to the "Related Products" tab to find other products that may be of interest to you.
Add to Cart

Enter the number of items you wish to order in the "Qty" field to the lower right of the description, and click "Add to Cart."

Review Your Shopping Cart

To view the products in your cart, choose the "Cart" link at the top right of the window. Before checking out, please review your cart for accuracy and make corrections if necessary.

Review Your Shopping Cart

Checking out

After you have reviewed your shopping cart, select "Proceed to Checkout."

Begin Checkout

"Begin Checkout" page:
If you have ordered from us before and saved your contact information in our system, please log in. Otherwise, select "Proceed to Checkout."

Enter Contact/Shipping/Billing Information

"Enter Contact/Shipping/
Billing Information" page:

Please fill in all fields marked with an asterisk (*). Please also fill in your customer number, if you know it, in the appropriate field. If you have a state sales/use tax exemption number, please enter it on this page. You may choose to save your contact information in the system.

Shipping Options

"Shipping Options" page:
Select your shipping option. If you have a catalog or other promotional material from us, please enter the five-character Key Code found on the back of the piece or on the order form.

Review Your Order

"Review Your Order" page:
Confirm your contact information, shipping choice, and products/quantities you wish to order. Before submitting your order, you may print this page using the "Print" button at the upper left.

"Payment" page:
Please select your method of payment, and enter your purchase order number if your organization requires one.

If you choose to pay by credit card, you will be directed to a secure payment page.

Thank you for your order!

"Thank you for your order!" page:
This page serves as your receipt for your order.

After you submit your order, you'll get an e-mail confirmation that your order was received. We will e-mail you again to let you know when the order is entered into our system for processing. When the order is shipped, we will send you a notification e-mail with tracking information.

Need help?

We are available by telephone at 1-800-611-6083 to help you with this process. Our call center is open Monday through Friday from 8:30 AM to 8:00 PM Eastern time.

Thank you for ordering from Channing Bete Company!