One Community Place
South Deerfield, MA 01373-7328
To learn more about what we do -- and don't do -- to help you enjoy a safe shopping experience, read on.
The information you provide while shopping on our Web site is encrypted using VeriSign® software. Our use of VeriSign enables us to conduct authenticated, encrypted online commerce. You will be able to submit personal information with confidence that you are really doing business with us (and not an impostor) and that the information you are sending cannot be intercepted or decrypted by anyone other than us.
You can shop with confidence on our Web site, knowing that your credit card information is encrypted using VeriSign software.
We have never had credit card information stolen from our site. However, should any unauthorized charges be made to your card as a result of shopping with us, the Fair Credit Billing Act specifies that your credit card company cannot hold you responsible for more than $50.00 of unauthorized transactions.
If your credit card company requires you to pay any portion of the $50.00, we will cover the entire liability for you, up to the full $50.00.
In the event of unauthorized use of your credit card, promptly notify your credit card provider according to the procedures described in your credit card agreement.
We hold any information you give us with the utmost care, and share it only with parties whom we authorize to perform certain functions on our behalf, such as payment processing, order fulfillment, and shipping. We also release information collected from Web site users when we believe in good faith that we are required to do so in order to comply with law.
We do not sell, rent, loan, trade, or lease any Web site user information collected at our site (including visitor registrations or e-mail inquiries) to any other organization.
We may use information that Web site users voluntarily provide in order to:
To further improve our service, we use aggregate tracking information to:
Cookies are small pieces of information stored on your computer's hard drive by your browser. They allow our "direct action" functions to work, which lets you start a shopping session through links you choose on our Web pages and in our e-mails.
The decision to accept cookies is entirely yours. There are certain features of Channing Bete Company® Web sites that may not function as designed if you do not accept cookies.
We analyze our Web site logs, including user traffic patterns, to constantly improve the value of the materials available on our Web site.
The information in our Web site logs is obtained from the browser string, and includes domain name, browser type, and MIME type.
We do not share browser information with third parties.
We reserve the right to modify or revise this Privacy Statement by posting such modification or revision on our Web site. We do not sell our products to children under 18. We ask children under 18 not to submit any personal information to us. If you have any questions on our security and privacy policies, please don't hesitate to contact us. Please also read our Web site's Terms and Conditions of Use.