American Heart
Association products:
ACLS
BLS
PALS
PEARS
Heartsaver® Courses
Family & Friends® Courses
Course Completion Cards
eLearning Courses
Core Instructor Course
Other AHA Courses
ECC Handbook
Additional AHA products
ECC, CPR, and First Aid
Training Equipment
and Supplies:
Manikins and Simulators
Barrier Devices
AED Trainers
Other Equipment
CPR Awareness CD/DVD
Resources
What's NEW?
ECC Instructor E-newsletter
Priority Club
Request Catalog/E-mail Registration
Contact Information
Channing Bete Company
One Community Place
South Deerfield, MA 01373-7328
Phone: 1-800-611-6082
Fax: 1-800-499-6464
E-mail: custsvcs@channing-bete.com
Priority Club Winners
Over 200 lucky winners since 2003!
Meet some of them here:
Winners' Circle
Maile A.Montvale, VA"Orders are processed promptly [by] personnel [who are] always friendly and helpful." |
Curt P.Charlieville, Trinidad"Superb customer service, professional staff, prompt reply to questions... on-time deliveries. What more can I ask?"
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Paul C.San Antonio, TX"I feel the quality of service from the Channing Bete Company inside sales department... has been nothing less than outstanding." |
Marcia C.Tampa, FL"The service from the Channing Bete Company is excellent. Everything that I have ordered is always in stock and shipped out the same day." |
Melissa Ann FJacksonville, FL"Every experience I have had with [Channing Bete Company] has been wonderful. I would recommend [them] to anyone wanting American Heart Association materials." |
Doreen W.Margate, FL"I love the... service... I receive when I phone in my orders... [and] receiving e-mail updates on the new products. The Priority Club makes me feel that Channing Bete [Company] wants to give back to their customers." |
Ronald S.Waterford, MI"Friendly, helpful people on the phone... items shipped the next day... good pricing!" |
Mark C.E. Taunton, MA"Everyone on the customer service team is great." |
Linda R.Linde, FL"A+ grade for Channing Bete Company service and support. [We] reached our goal for this year 5,000+ trained, we could not have done this without [Channing Bete Company]. The Priority Club has enabled [us] to take advantage of the 'best' prices, free shipping, and more... Go Priority Club." |
Mary B.NM"I chose Channing [Bete Company] out of the others because I have always had good service, shipping is very timely, and the person on the phone seems to want to help me. To me, having employees who seem to enjoy their job[s] projects a company that is customer oriented." |
Dennis G.WI"The incentives that Channing Bete Company has provided through the Priority Club have always been a factor when we 'make our purchasing decisions. We have always appreciated the little extras that are provided which in our opinion has always put Channing [Bete Company] a step above others who provide American Heart Association products." |
Mickey S.GA"Prompt customer service. Friendly operators. Swift resolutions of problems or returns. Quick shipment and delivery of products... I am pleased with my service, otherwise I would take up on many of the competitor offers I receive weekly. I delete them quickly because I receive excellent service from Channing Bete [Company] and always have." |
Tara A.PA"I think [the Priority Club] is a nice idea... it gives people like myself who are small business owner a chance at winning something!" |
Jonathan "Scott" H.NE"Channing Bete [Company] has the best selection of items for my company... Saving money through the discounts and free shipping is a big help during this recession!" |
Louis Peter B.CT"Quick ordering and shipping. Friendly staff... Competitive pricing. Amazing all around service. Keep up the great work!" |
Karen B.NE"Timeliness of product shipping is great. Priority Club is a great bonus for doing business with a good company." |
Denise A.MS"I am completely satisfied with Channing Bete [Company] and use the company as prime vendor for our TC training needs. I strongly encourage all my instructors and training sites to use Channing Bete [Company]." |
Christine B.NH"...all representatives are courteous, helpful and if needed go out of their way to help me find what I need. Shipping... is fast and I get it in a day or two. American Heart Association course materials are usually in stock and ship quickly also. Thank you for the good service. It is greatly appreciated." |
Dennis Gregory W.NV"I like the selection offered and opportunities provided. The customer service reps are always friendly and helpful! It's a great company! The Priority Club is a great program. I have been able to see other people's experiences and then I'm able to carry that over to my training. I also like it when there are product reviews. I have made purchases based on what I've seen in the Priority Club section." |
Jackie K.ID"We LOVE this company! Product ordering is very easy and fast... The Priority Club has been a very pleasant surprise. We had no idea we were going to receive such a sizeable prize. It's just another winning reason to be a Channing Bete [Company] customer." |
Daniel Seth B.AZ"Overall the service quality is quite good. The Priority Club... provide[s] some good opportunities for purchasing CPR products." |
"Val" Brendalyn B.CA"I like the professional relationship I have established with Channing Bete Company. I feel they have simplified business processes and made things easier for me." |
John P.Sylvania, OH"Our company... was awarded a large-scale confined space rescue contract at multiple… plants across the U.S. Channing Bete [Company] and its excellent service and expedited shipping allowed our company to successfully complete this program." |
Sharon Y.VA"The service I get from Channing Bete Company is exceptional... I purchase BLS equipment, texts, and American Heart Association cards, and I choose Channing Bete Company because of the Priority Club. It is nice to be rewarded for customer loyalty." |
Carl Z.Honolulu, HI"Excellent service like this keeps customers like me happy and satisfied." |
Jeremy M.
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Nina P.ME"Great service. Always receive my materials very quickly." |
Constance S.Oxford, CT"I love the fact that when I call, I always talk to a person right away." |
Candice M.Santa Rosa, CA"I have always appreciated the professionalism experienced with Channing Bete Company customer service representatives and management. Ordering and tracking of shipments is efficient and effortless. In addition to the products we purchase for AHA CPR & first aid, I was delighted to find many offerings of support materials for the other educational programs we provide. Kind of a one-stop shop!" |
Kathy Lynn J.MD"I have always had outstanding service from everyone at Channing Bete [Company]. The Priority Club is a wonderful incentive especially in these times of a troubling economy. However, the level of service Channing [Bete Company] gives is really what dictates our purchasing decisions... we are very pleased with all Channing Bete [Company] does." |
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