Channing Bete Company® American Heart Association® Learn and Live We're your one-stop resource for AHA education materials and CPR training products!
Channing Bete Company® -- Distributor of American Heart Association Products aha.channing-bete.com
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Materials for:

Advanced Cardiovascular Life Support (ACLS)

Pediatric Advanced Life Support (PALS)

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS)

Basic Life Support (BLS) Healthcare Providers

Heartsaver® (CPR, AED, First Aid)

Family & Friends™ (CPR, First Aid)

Other Emergency Cardiovascular Care (ECC) & CPR Materials

Stroke Prehospital Care Online

CPR Training Products

Cookbooks

Resources:
What's NEW?
ECC Instructor E-newsletter
Funding Opportunities
Priority Club
Request Catalog/E-mail Registration
AHA's Instructor Network
ECC Course Matrix

Contact Information:

Channing Bete Company
One Community Place
South Deerfield, MA 01373

Phone:
1-800-611-6082
Fax: 1-800-499-6464
E-mail: aha@channing-bete.com



Channing Bete Company's® Priority Club

Priority Club Winners

Over 125 lucky winners since 2003!

Meet some of them here:


2006 Winners Circle


David M. Andrade

David M. Andrade

Stratford, CT
"Easy to order, easy to use Web site, [and I didn't] have to pay up front (very important for those of us who are independent AHA instructors. I love [the Priority Club] -- I’ve learned good tips and information from it."

William M. Arnold

William M. Arnold

Wrentham, MA
"Channing Bete Company was an excellent choice as our distributor of AHA materials. It was Channing Bete Company employees' professionalism, excellent customer service, and willingness to help [that helped us] make the decision."

Tammie Chapman

Tammie Chapman

Cleburne, TX
"I like the Priority Club. It makes me feel like my orders (and I) are important to your company. Thank you for this!"

Michael Chenault

Michael Chenault

Keizer, OR

Vanessa Christian

Vanessa Christian

Memphis, TN
"The Priority Club is a good [opportunity] for Channing Bete Company to show appreciation to their customers... I respect Channing Bete Company for their hospitality and for including us in the Priority Club Sweepstakes."

Emile J. Delegram III

Emile J. Delegram III

Keysville, GA
"The Priority Club has put a new focus on the quote 'You can get something for good service.' We are a small business so we watch every dollar and [are] getting something for being a loyal customer."

Marcie S. Fontaine

Marcie S. Fontaine

Wilmington, NC
"I have been very pleased with the customer service and friendliness of each [sales] representative. Placing orders... has always been an easy process."

Brenda Foster

Brenda Foster

Melbourne, FL
"Prompt delivery, good customer service."

Cynthia Beckett

Julie Gonzales

Dublin, CA
"The customer service is great! Shipping is always on time, I get regular e-mails on what's new, [and] my sales rep makes me feel like I've known her for a long time. As far as I'm concerned, Channing Bete Company is the only place to order from!"

Cathy M. Lewis

Cathy M. Lewis

Irvington, KY
"I like the Priority Club because you get pre-order specials and alerts. I also like it because you get a chance to win, just like I did!"

Helen MrCracken

Helen McCracken

Irving, CA
"I am very pleased with the service at Channing Bete Company. The Channing Bete folks are friendly and helpful, and I enjoy spending my money at Channing Bete Company. It doesn't get better than that.
"I especially like the AHA press releases that Channing Bete sends in the newsletter updates. I send them on to all of my instructors in the trainings."

Shirlee Michelsen

Shirlee Michelsen

Cape Girardeau, MO
"I definitely encourage anyone who orders from Channing Bete Company to join the Priority Club. I have only been ordering for five months and was selected as a winner."

 

Julianne Nee

Dorchester, MA
"I love [Channing Bete Company's] helpful staff. My representative is always available to answer any questions I have about the products and what I need."

Allan Palmatier

Allan Palmatier

Round Top, NY
"Always timely... excellent fill rate... [I like] the Priority Club's up-to-the-minute updates, discounts advantages, great Web e-news..."

 

Lori Pyott

Seattle, WA
"Great customer service...
"We won $1,000 -- we think it's great!"

 

Matthew J. Tatum

Martinsville, VA
"I love the speed of getting my order."

Carolyn L. Tomao

Carolyn L. Tomao

Framingham, MA
"I love working with Channing Bete Company -- [they're] professional, timely, and always friendly. I'm happy to be a [Priority Club] winner."

Robert A. Twite

Robert A. Twite

Mineral Wells, TX
"I use Channing Bete Company for [ordering] all my AHA products. The main reason is your great customer serivice. I can send an e-mail to Tracy or Kathy and always get a prompt response."

Cynthia C. Victor

Cynthia C. Victor

Valley Center, CA
"I like the ease of ordering and variety of products -- and [the Priority Club's] discounts and notification via e-mail."

Bob Villarreal

Bob Villarreal

Hockley, TX
"[I] like the prompt service and... the amazing availability of product choices."

Cassandra Williams

Cassandra Williams

Anchorage, AK
"I continue to purchase with Channing Bete Company because of their excellent customer service."

Sherrie C. Wilson

Sherrie C. Wilson

Dallas, TX
"Fast shipments... very friendly customer service."

Sherry Wright

Sherry Wright

Albany, GA
"I am very pleased with the service provided by Channing Bete Company. Each time I place an order, the [customer service] representatives are very pleasant and do not mind answering questions... thank you!"

Bonnie Zima

Bonnie Zima

Green Bay, WI
"I always receive excellent customer service."

Wayne Zygowicz

Wayne Zygowicz

Littleton, CO
"You guys are great. All our needs have been met."

2005 Winners Circle


William J. Arsenault

William J. Arsenault

Redding, CA
"Outstanding customer service... I particularly appreciate the rapid e-mail response to my questions and after I place an order. I think [the Priority Club] is great. It does influence my decision when ordering products."

Norma Lisa Beal

Norma Lisa Beal

Beals, ME

Cynthia Beckett

Cynthia Beckett

Dayton, OH
"Great customer service! Always friendly and helpful."

Linda Bell

Linda Bell

Middleburg, FL
"Very reliable -- have [purchased from Channing Bete Company] for many years."

Sue Brown

Sue Brown

Ann Arbor, MI
"Channing Bete Company has the instructional course materials I need in stock and the delivery is reliable and prompt. My participation in the Priority Club is new. I do like the rewards offered for participating."

Mildred Burrows

Mildred Burrows

Denver, CO
"I like the ease of ordering [from Channing Bete Company] any time of day, any day of the week, on the Internet. I am kept current by e-mail of new products and updated products."

Evelyn Chaknis

Evelyn Chaknis

Palmetto, GA
"Staff -- very professional, helpful, attentive. Products -- high quality. Delivery -- fast. I wouldn’t change a thing."

Dennis Ehrichs

Dennis Ehrichs

Ottertail, MN
"We really like Channing Bete [Company]. Customer service is excellent. Our orders always arrive promptly. We will stay with Channing Bete [Company]!"

Michael Erdos

Michael Erdos

Winchester, MA

Randy Fischer

Randy Fischer

Morris, MN
"Excellent! Free shipping and discount is helpful - thanks!"

Glenice Ford

Glenice Ford

Harker Heights, TX
"You guys are great! Your telephone people are very helpful. Your service is great! I have been [doing business] with your company since the start of my business ten years ago, and you have never let me down. Thank you. Keep up the good work."

 

Jacqueline Fritz

Cypress, CA
"I have been teaching ACLS since 1973... ordering supplies with you facilitates quality of an excellent AHA program. Teaching materials, texts, and cards arrive promptly and accurately. Take a bow, Channing Bete Company!"

 

Cindy Gray

Port Washington, OH
"Channing Bete Company tops everyone -- they're the best."

Joyce Gray

Joyce Gray

Mertzon, TX
"Great products, great service. Good program."

 

Anna Hale

Borger, TX
"[The Priority Club] is a great idea. [It] helps us [get] more supplies."

Irene M. Hargett

Irene M. Hargett

Seagoville, TX
"I receive my materials... in a timely manner... whenever I order them."

James O. Hazard Jr.

James O. Hazard Jr.

Lancaster, CA
"Very customer-service friendly and responsive. Always has items in stock; easy to order."

Debbie Hession

Debbie Hession

Greenville, SC
"Ordering is so easy anytime of the day or night because of the options and updates received -- catalogs, e-mails, and sometimes personal phone calls!"

Victor Johnson

Victor Johnson

Temecula, CA
"I've been with Channing [Bete Company] for seven years ordering AHA materials, and you have always been professional with customer service. Being on the West Coast, my orders get here in a timely manner."

John Klatt

John Klatt

San Diego, CA
"I have been purchasing materials from Channing Bete [Company] for more than four years, and I really appreciate that the associates have always been willing to help me with any problems I may have, like getting my materials to me as soon as possible, or splitting orders to be sent to different training sites."

Elizabeth Koerner

Elizabeth Koerner

Glen Burnie, MD
"The Priority Club has allowed us to get more for our money. [Channing Bete Company] is customer-service oriented and [provides] prompt response to requests for information and orders."

Andra Matthews

Andra Matthews

Washington, DC
"My company orders large amounts of AHA supplies, and when placing AHA orders, I always receive prompt, polite, and courteous service."

Judy Dianna McDaniel

Judy Dianna McDaniel

Gainesboro, TN
"I [order] online, and it is great. Being able to order any time day or night makes it so easy to do business with Channing Bete Company. Confirmation e-mails are quick... customer service is very helpful. The Priority Club allows small businesses like mine to benefit from all purchases large and small."

Dale McGough

Dale McGough

Saint Cloud, FL
"I enjoy calling rather than going online. I enjoy the personal touch. Products arrive very quickly even sent by ground carrier. The staff is always so professional."

William Melendez

William Melendez

Colona, CA
"Channing Bete Company has professional service and they delivered on time -- excellent service."

Bridget Mosier

Bridget Mosier, RN

Bishop, CA
"I have been extremely pleased with [AHA] products and how fast orders arrive. I have called [Channing Bete Company] for help or references for materials not in the catalog and the customer service has always been helpful and kind.
"Channing Bete Company is always so efficient and helpful that I almost exclusively order from them."

Stephen Parker

Stephen Parker

Choctaw, MS
"I have ordered from all the AHA distributors, and you provide the fastest delivery... [and] the best customer service. Ordering over the 'Net is simple and easy. I have been well pleased with all aspects of the Channing Bete Company. Thank you for the way you do business."

Jeff Partridge

Jeff Partridge

Fayetteville, GA
"We can always count on our orders being completed quickly. Channing Bete [Company] has been a big part of our success. The Priority Club is a great way to invest in and reward Channing Bete [Company] customers. Just another reason to trust Channing Bete [Company] with your business."

Cathleen Payne

Cathleen Payne

Nashville, TN
"My orders are processed quickly and completely... [your] customer service representatives are friendly and efficient... [and] the chance to win a prize was exciting."

Cynthia Beckett

David Perez

San Antonio, TX
"[Channing Bete Company is] a very customer-friendly company that meets and exceeds customer service. I will continue to recommend Channing Bete [Company] to my AHA instructors."

Johanna Pruitt

Johanna Pruitt

Jacksonville, FL
"I have only good experiences with the Channing Bete Company. I own my own AHA training site, and [your customer service representative] is always willing to listen to my needs and help figure out the best possible way to make things happen.
"Delivery is always timely, and I'm always treated as a valued friend as well as a customer."

Tyreosha Irene Richards

Tyreosha Irene Richards

Murrieta, CA
"I really like the prompt, professional customer service I receive when I call. I am never put on hold. My call is always answered right away. Materials are always in stock! And I enjoy the e-mail updates!"

Cynthia Beckett

Eric Rodgers

Santa Rosa, CA
"Always friendly, helpful staff... willing to help with finding products. Great follow-up on problems or suggestions. The Priority Club allows us to get more for our money."

Margaret Willis

Margaret Willis

Onamia, MN
"I have been very satisfied with your products and service... whether I order by phone or e-mail, I get my materials very fast. It is a pleasant surprise to be chosen for this cash prize. Thank you very much!"

Tony Willis

Tony Willis

Greenwood, MS
"I think you all have done a great job with providing [the materials I need]."

2004 Winners Circle


Melissa C. Ellison

Melissa C. Ellison

Bristow, VA
"Channing Bete Company has always met and exceeded my needs as an AHA distributor. They always have what I need in stock and their delivery is very prompt and reliable."

Gustavo Flores

Gustavo Flores

San Juan, PR
"I like [Channing Bete Company's] fast service... also, I appreciate being kept informed periodically of the latest products available."

Leah Gordillo

Leah Gordillo

Cape Girardeau, MO
"It does not cost anything to join [the Priority Club], so all you get are benefits. Why not join?"

 

Maureen Anne Joyce, BSN, RN

Lexington, KY
"Channing Bete Company is always courteous and very prompt with orders."

 

Kandace Kuniyoshi

Fresno, CA
"The Priority Club is wonderful. It has been great. Thank you!"

Melanie Modeen

Melanie Modeen

Bar Harbor, ME
"I have definitely chosen [Channing Bete Company] because of the [Priority Club] promotion, and also for the great customer service I receive."

 

Patricia A. Quick

Albuquerque, NM
"[Channing Bete Company's] customer service is why [they] are PMI's choice for AHA supplies."

 

Melba J. White

Surprise, AZ
"Channing Bete [Company] has been a great resource for me, and everything I have ever ordered has been shipped promptly."

Kevin Wiley

Kevin Wiley

Oak Park, IL
"Channing Bete [Company] is always prompt with my order."

Kathy Woofter

Kathy Woofter

Livermore, CA
"I really appreciate [the Priority Club -- it make[s] me feel worthwhile as a customer. Thank you!"