Shipping & Handling
See "Exceptions" below.
Orders under $3,000:
Continental U.S.:
Multiply "Order Total" x .09
($9.95 minimum)
Non-continental U.S. (Puerto Rico, Hawaii, Alaska, & U.S. Territories):
Multiply "Order Total" x .15
($11.95 minimum)
Canadian and international orders:
$11.95 handling fee, plus actual shipping and any additional taxes
Orders of $3,000 and over:
Continental U.S.: Shipping is FREE in Continental U.S.!
Non-continental U.S. (Puerto Rico and U.S. Territories):
Shipping is 9% of "Order Total."
Non-continental U.S. (Alaska & Hawaii):
Shipping is 11% of "Order Total."
Canadian orders:
$10.50 handling fee, plus actual shipping and additional taxes
International orders (excluding Canada):
$11.95 handling fee, plus actual shipping and any additional taxes
For all shipping and handling quotes:
Exceptions:
For products listed below:
- When included in purchase with other products, standard rates apply (see above).
- When purchased alone, nonstandard rates apply (see below).
Course completion cards:
Minimum standard charge (see above) for service requested (for example, $9.95 for Ground Service), regardless of quantity ordered.
BLS For Healthcare Providers Online Part 1 (NP80-1055), Heartsaver® First Aid Online, Part 1 (80-1095), Heartsaver® First Aid Online With CPR & AED Part 1 (80-1461), Heartsaver® CPR & AED Online Part 1 (NP80-1494), and Heartsaver® Bloodborne Pathogens Online (NP80-1501):
$9.95, regardless of quantity ordered
National Registry Subscriptions
NPNR-CPR1 (new): $9.95 when purchased alone, regardless of quantity ordered
NPNR-CPR3: free when purchased alone
NPRR-CPR1 (renewal): $6.00 handling fee, regardless of quantity ordered, when purchased alone. Use item NP904904 for handling charge.
NPRR-CPR3: free
Express Shipping
(Orders placed after 2 PM Eastern will ship the following business day.)
Continental U.S. (contiguous 48 states)
| Method |
S&H% |
Minimum |
| Next Day-Early AM |
40% |
$45.00 |
| Next Day Air |
25% |
$28.00 |
| 2nd Day Air |
20% |
$23.00 |
| 3rd Day Express |
15% |
$16.00 |
Non-Continental U.S. and International
All service levels: Actual Shipping Charges, plus $11.95 Handling Fee.
For additional details, e-mail aha@channing-bete.com or call 1-800-611-6083 or 1-413-665-7611.
Return Policy
Unless noted in product description, our standard time frame for returns is 30 days. If for any reason you are not completely satisfied with anything you purchase from our online catalog, simply return it to us within 30 days of receipt for a complete refund.
To facilitate the processing of your return, please call 1-800-611-6082 for a return authorization number.
Prices effective January 1, 2009, subject to change without notice. |
